FAQs

The Answers You Need

How do I enrol?

Please download the enrolment form to start your enrolment process.

Can I enrol later in the Term?

Late enrolments will be welcomed and students will be required to pay from the date they begin for the remainder of the term.

How is student assessment monitored?

Our specialist English teachers assess each student’s needs and tailor a 10 week program* to teach analytical writing, creative writing, language, grammar and literacy skills aimed at developing and improving student understanding of how to succeed in English Assessments, Exams.

*Term Dates may vary based on academic year. See enrolment form for more information.

How long are the lessons?

  • Junior classes (Years 4 - 9) run for 1 hour

  • Year 10, Year 11 and HSC classes run for 1.5 hours

  • Adult classes run for 1.5 hours

Can I get a refund for missed classes?

No credits or refunds will be provided in any circumstances. For this reason, we strongly recommend our customers read our terms and conditions carefully before deciding to enrol for any of our courses.

How do I pay for my tuition fees?

Exceed Education offers a number of payment options including:

  • Direct debit

  • Bank transfer

  • EFTPOS


All fees are to be paid in advance.

What is your cancellation policy?

Once you are enrolled you are required to make full payment for one complete term (10 weeks). 

 

In order to discontinue enrolment for the following term we must be informed by Week 7 of the current term, otherwise you are automatically enrolled for the following term. 

One-to One or small class sizes?

We believe in small learning groups because working in a small group of similar students and being able to discuss and express yourself are important, everyday elements in boosting your self-confidence, knowledge base and ultimately your success in English!

378 Church St, Parramatta, NSW, 2150, Australia

©2018 by Exceed Education: English Coaching College.